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Quality Warranty Solutions

 

All Starlight batteries are guaranteed to be free from defects in material and workmanship. Conditions and claims procedure are set out below.

 

Period of Guarantee from the date of shipment:

Period of Guarantee from the date of shipping.: 

1 year Small sized batteries (under 33Ah);    

2 years Middle sized batteries (33Ah-250Ah batteries); 

3 years Large sized batteries (2v batteries & Gel batteries).

 

Conditions:

The battery must be installed and maintained in accordance with the applicable Starlight Installation and Operating procedure manual.

A battery will not be considered defective unless it fails to deliver 80% or less of its quoted capacity during the guarantee period.

Each battery must be stored, charged, discharged and stored in accordance with the printed instruction.

User agrees that the manufacturer or his agent shall be granted inspection access with reasonable notice.

Guarantee & Warranty period is reduced by 50% for every 8°C increment above 25°C(77°F).

Guarantee & Warranty is void if temperature exceeds 71°C (160°F).

Guarantee & Warranty is void if the battery becomes unserviceable due to fire, wreckage, freezing, neglect, abuse, or any other act of GOD, use of battery additions, parts of the battery are tampered with or modified or the battery is serviced by persons not authorized by Starlight Power Technology Co.,Ltd..

Guarantee & Warranty is void if the batteries are used in conjunction with non-Starlight batteries.

 

Claims

Contact original point of purchase for instructions on applicable warranty claim procedures.

Upon satisfactory proof of claim as determined by STARLIGHT POWER the batteries will be repaired or replaced based on the original purchase price and the portion of the warranty term remaining to be applied towards the purchase of a replacement battery.

Under no circumstances can product be returned, credited or exchanged without written authority from  STARLIGHT POWER TECHNOLOGY CO.,LTD . Any freight charges incurred are at the user's expense.

Limitations

The one year guarantee is the only warrantees and remedies provided for by STARLIGHT POWER TECHNOLOGY CO.,LTD to the user. STARLIGHT POWER TECHNOLOGY CO.,LTD disclaims all implied warrantees of merchantability and fitness. In no event shall  STARLIGHT POWER TECHNOLOGY CO.,LTD be liable, except to the extent that this limitation is found to be unenforceable under the applicable law.